About Us

Our Company Pledge

  • We never forget that our success can only be measured by our customers, both existing and new.
  • We strive to provide the best products and service.
  • We have a personal commitment to promote people's physical and mental welfare through TCM and believe that nothing less than the highest standards will suffice.

WHAT YOU SAY ABOUT US

     
  “No point in going anywhere else!“
S.W. West Midlands
 
  "Thank you for your incredible customer service - the best I have ever experienced"
J.C. Dorset
 
  "Impeccable service with first class products and helpful staff. It is a pity you cannot train other companies to be as helpful and efficient"
B.L.H Shropshire
 
  “Absolutely outstanding service”
G.P. Sussex
 
  "At last - a Company that understands the meaning of service and efficiency. You are a breath of fresh air"
J.B London
 
  "Still the best service in the UK"
K.I. London
 
  "Your staff are always patient, helpful and humourous and the service and delivery astonishingly prompt. Thank you so much"
C.H. Gloucester
 
  “Brilliant – as usual”
NF Worcester
 
  “I would like to thank you for providing such an excellent reliable
and helpful service. Always professional”
LC Berkshire
 
  “Fantastic service- Fantastic staff”
BLH Shropshire
 
  “Excellent service – other companies could learn from you”
BM Glasgow
 
  “Great products – swift delivery. Many many thanks”
DKW Middlesex
 
  “Oxford Medical is simply the best”
DA Kent
 
  “Excellent service with friendly real person at the end of the
telephone”
JH Bedfordshire
 
  “Thank you so very much. Always such a pleasure doing business
with you”
TCA Warwickshire
 

We welcome your comments on any aspect of our Company and always respond to your comments, queries and complaints. We like to hear from you as only by listening to our customers can we learn to serve your needs better

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10% Discount

To full time Students
and first year
Practitioners of Acupuncture on all our products*.

*Excludes Books, Seirin needles and Tewa needles

FREE samples

Simply call:
0800 975 8000

For free samples of all our needle brands for you to evaluate